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Seth Godin’s take on customer service in the age of AI. The future of the call centre.
Alan Kewley
• 28 March 2018
31 Flocks
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<div style='padding-bottom: 2px;line-height:0px;'><a href='https://flock.bcm.com.au/seth-godins-take-on-customer-service-in-the-age-of-ai-the-future-of-the-call-centre/' target='_blank'><img src='https://flock.bcm.com.au/wp-content/uploads/2018/03/seth-godin-keynote-customer-service-in-the-age-of-ai-youtube-1522204740n48kg.jpg' border='0' width='480' height='360' /></a></div><div style='float:left;padding-top:0px;padding-bottom:0px;'><p style='font-size:10px;color:#76838b;'>Source: <a style='text-decoration:underline;font-size:10px;color:#76838b;' href='http://www.youtube.com/watch?list=PLZDyxLlNKRY_Kp5lVARXsEv3Uc3q5xbtl&v=pE-V229Pj1Y'>www.youtube.com</a> via <a style='text-decoration:underline;font-size:10px;color:#76838b;' href='https://flock.bcm.com.au/user/akewley' target='_blank'>Alan Kewley</a> on <a style='text-decoration:underline;color:#76838b;' href='https://flock.bcm.com.au/' target='_blank'>BCM Flock</a></p></div>
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<div style='padding-bottom: 2px;line-height:0px;'><a href='https://flock.bcm.com.au/discover-your-creative-personality-creative-types-by-adobe-create/' target='_blank'><img src='https://flock.bcm.com.au/wp-content/uploads/2019/04/creatvie-1556255740n4k8g.jpg' border='0' width='800' height='800' /></a></div><div style='float:left;padding-top:0px;padding-bottom:0px;'><p style='font-size:10px;color:#76838b;'>Source: <a style='text-decoration:underline;font-size:10px;color:#76838b;' href='https://mycreativetype.com/'></a> via <a style='text-decoration:underline;font-size:10px;color:#76838b;' href='https://flock.bcm.com.au/user/itsupport' target='_blank'>BCM Group</a> on <a style='text-decoration:underline;color:#76838b;' href='https://flock.bcm.com.au/' target='_blank'>BCM Flock</a></p></div>
Interesting move…Guinness Clear is the brew brand’s completely color-free beverage | AdAge
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Christy Peacock
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<div style='padding-bottom: 2px;line-height:0px;'><a href='https://flock.bcm.com.au/interesting-move-guinness-clear-is-the-brew-brands-completely-color-free-beverage-adage/' target='_blank'><img src='https://flock.bcm.com.au/wp-content/uploads/2019/04/guinness-clear-is-the-brew-brands-completely-colorfree-beverage-adage-1555374817k48ng.jpg' border='0' width='315' height='210' /></a></div><div style='float:left;padding-top:0px;padding-bottom:0px;'><p style='font-size:10px;color:#76838b;'>Source: <a style='text-decoration:underline;font-size:10px;color:#76838b;' href='https://adage.com/creativity/work/guinness-clear/970891'></a> via <a style='text-decoration:underline;font-size:10px;color:#76838b;' href='https://flock.bcm.com.au/user/cpeacock' target='_blank'>Christy Peacock</a> on <a style='text-decoration:underline;color:#76838b;' href='https://flock.bcm.com.au/' target='_blank'>BCM Flock</a></p></div>
Social media sweatshops – behind the scenes of click farms
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<div style='padding-bottom: 2px;line-height:0px;'><a href='https://flock.bcm.com.au/social-media-sweatshops-behind-the-scenes-of-click-farms/' target='_blank'><img src='https://flock.bcm.com.au/wp-content/uploads/2019/03/1553477068k4ng8.jpg' border='0' width='1200' height='800' /></a></div><div style='float:left;padding-top:0px;padding-bottom:0px;'><p style='font-size:10px;color:#76838b;'>Source: <a style='text-decoration:underline;font-size:10px;color:#76838b;' href='https://www.mamamia.com.au/click-farms/'></a> via <a style='text-decoration:underline;font-size:10px;color:#76838b;' href='https://flock.bcm.com.au/user/itsupport' target='_blank'>BCM Group</a> on <a style='text-decoration:underline;color:#76838b;' href='https://flock.bcm.com.au/' target='_blank'>BCM Flock</a></p></div>
Burger King encourages users to ‘burn’ rival ads in AR campaign.
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<div style='padding-bottom: 2px;line-height:0px;'><a href='https://flock.bcm.com.au/burger-king-encourages-users-to-burn-rival-ads-in-ar-campaign/' target='_blank'><img src='https://flock.bcm.com.au/wp-content/uploads/2019/03/burger-king-encourages-users-to-burn-rival-ads-in-augmented-reality-campaign-1553232405g4nk8.gif' border='0' width='500' height='600' /></a></div><div style='float:left;padding-top:0px;padding-bottom:0px;'><p style='font-size:10px;color:#76838b;'>Source: <a style='text-decoration:underline;font-size:10px;color:#76838b;' href='https://www.designboom.com/technology/burger-king-burn-that-ad-free-whopper-virtual-reality-03-21-2019/'></a> via <a style='text-decoration:underline;font-size:10px;color:#76838b;' href='https://flock.bcm.com.au/user/itsupport' target='_blank'>BCM Group</a> on <a style='text-decoration:underline;color:#76838b;' href='https://flock.bcm.com.au/' target='_blank'>BCM Flock</a></p></div>
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